The Place for Baby Boomers to Share Memories
by Larry Teren
You remember that old adage “the customer is always right”? Forget about it. Today, the customer has little leverage and must bargain for whatever battle he or she wins against perceived injustice. Take these three examples: Continue reading “The Customer is Always Wrong”
by Larry Teren
It seems more and more when one acts in a selfish manner it brings out the discourtesy in another. To wit:
The Do-Not-Call List is a joke. Telephone communication technology has advanced to the point where it has practically eliminated the abusive prank caller whether it’s 2am or 2pm. You can thank the genius who invented caller id. But it seems as if each step forward has a corresponding step or two backwards. Yes, I’m ranting about about those companies who seem to have permission from the authorities to still harass us.
